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Tame your Wicked Problems

Simple Practices for Complex Times

Date: November 1, 2023 8:00am Pacific Time


Photo: based upon Ritter and Webber (1973).

Every community has a unique combination of opportunities and challenges. Histories of  trauma and the gifts of long-term relationships influence what is present today and what is possible for tomorrow. Sustainable change requires commitment, action, and continuous learning. There is no one-size-fits-all recipe for compassion, and dialogue alone is never enough. You need a variety of tools and a robust theory of change to shift patterns toward compassion in your community.The challenge of change may seem overwhelming and impossibly complex, but you need simple and flexible options for action. One set of simple tools—based in theory and practice of complexity—help you build Adaptive Capacity for yourself and your community. In this free, 90-minute session, you will:


  • See your unsolvable, wicked issues as patterns you can shift.
  • Learn to play the Infinite Games, where regenerative possibility emerges from unpredictable change.
  • Discover the power of difference in complex community ecosystems.
  • Learn and practice models and methods that are simple to use and easy to share.
  • Apply what you learn to shift your own wicked issues..
  • Discover additional resources and opportunities to learn more about human systems dynamics.



Glenda H. Eoyang, PhD
Founding Executive Director
Human Systems Dynamics Institute

Glenda Eoyang works with public and private organizations to help them thrive in the face of overwhelming complexity and uncertainty. She is a pioneer in the applications of complexity science to human systems, and she founded the field of human systems
dynamics (HSD) in 2001. Through Human Systems Dynamics Institute, she leads a global network of over 1000 scholar-practitioners. They apply HSD to wicked problems ranging from early childhood education to violent extremism, public health, and corporate futures and strategy. Her clients include the Finnish Research Institute (VTT), USA Environmental Protection Agency and Centers for Disease Control and Prevention, Oxfam International, UK National Health Service. Her published works include scholarly articles in a variety of fields and Coping with Chaos: Seven Simple Tools (Lagumo Press, 1996), Facilitating Organization Change: Lessons from Complexity Science (Jossey-Bass/Pfeiffer, 2001), and Adaptive Action: Leveraging Uncertainty in Your Organization (Stanford University Press, 2013). Her theory and practice provide a roadmap for anyone who chooses to work at the intersection of order and chaos.



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